Delight Executive / GRE – CRM

Job Description

Department: CRM
Experience: 2+Years
Job Type: Full Time

Position Overview

Areas of Responsibility: Define specific, permanent areas that requires the role holder to be responsible for taking decisions, delivering results or carrying out a significant amount of activity

Position Overview: 
Person shall be responsible for meeting all the walk-in customers and related MIS.

Key Responsibilities

  • Meeting existing/new customers, understand their issues, offer them comfortable sitting place.
  • Arrangement of their Tea/Coffee/Snacks etc
  • Understanding and noting down their concerns/queries and discuss the same with concerned departmental RM’s or if required with departmental head
  • Maintain related database/ MIS for regular follow-up till closer of their issues.
  • Data maintenance on CRM related soft wares/ ERP / Reports etc

Desired Skillset

Job Requirements: State threshold proficiency/education, qualifications, training and experience necessary to enable and perform the job fully and effectively. (This might not necessarily be the same as the current job holder)
Academic Qualification Any Hospitality Graduate / MBA with Customer Relation Mgmt exposure
Relevant Experience Proven experience (Minimum 2 Years) in CRM functions
Technical Skills & Knowledge Proficiency in MS- Office, Good Personality with excellent communication skills both written & verbal

 

Operating Network: Provide the key working relationships/routine contacts the job holder needs to have INSIDE and OUTSIDE the organization to accomplish job and the reason for these interactions
Internal External Nature/ purpose of interaction
@2024 M3M, All rights reserved.
@2024 M3M, All rights reserved.
Scroll to Top

Recommend to a friend

Download Brochure

Please fill your details to download the brochure.

    Apply For The Delight Executive / GRE – CRM

    This data will help us to get back to you.

      View Floor Plans

      Please fill your details to download the floor plan.

        Get In Touch

        Connect with Opulence

          Download Brochure

          Please fill your details to download the brochure.